Friday, August 6, 2021
By Elizabeth A. Elliott – email@example.com
With several new senior leadership appointments, American Broadband (ABB) is aiming to be more involved in the community and providing gigabit service.
“We want to be the best,” CEO Chris Eldredge said. “This company is being reinvented and we’re going to make a company that was a good company an even better company. American Broadband 2.0.”
American Broadband announced in December that it had entered into an agreement to be acquired by investment funds affiliated with Madison Dearborn Partners, LLC, a private equity firm based in Chicago, and Catania ABC Partners, a private company founded by industry executive Rich Parisi.
Eldredge, who started in June, said he wants ABB to have an impact.
“Being able to help the local community and bring high speed internet access and a higher level of customer service to these markets that were underserved in certain cases, I thought it would be a great way to have an impact,” he said. “We are looking to grow the business, invest in the communities and have a presence at the high school games. We want to be that company if people see a banner at an event and want internet they’ll go through ABB.”
Eldredge said he thinks something that is going to set ABB apart from the competition is giving a higher level of customer service.
“Customers have choices and if you don’t treat your customers right they are going to go to our competition,” he said. “We want to make sure we provide true value for them.”
Crews will finish building out fiber in the remainder of Blair by the end of October or early November, providing gigabit service in the home. ABB will construct fiber to home in Arlington and Fort Calhoun, providing gigabit solutions through cable modems until fiber is complete.